Service Quality

A research on how recruitment companies secure service quality

Description

The importance of retaining a stable position by maintaining quality in a competitive market has been in focus for decades. Service quality is considered to be a vital strategy for survival and success in today¿s competitive environment. Although there have been an emphasis in quality overall, the research in companies performance within a business-to-business approach is still largely unexplored. This research concluded the factors that indicate various quality levels in recruitment companies.
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Writer
Lajiq, Sabina, Efendic, Elvira
Title
Service Quality
Publisher
LAP LAMBERT Academic Publishing
Year
2012
Language
English
Pages
76
EAN
9783659255427
Binding format
Paperback

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Categories

Boekstra