This book vividly describes how formal and informal leaders can engage in communication to build or destroy trust when it matters most. It will serve as a suitable text for upper-division and graduate courses in organizational communication, leadership, public relations, and more. It will also be of interest to current and aspiring leaders.
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'Game Changers in Leadership Communication - Shockley-Zalabak, Pamela, Morreale, Sherwyn'.
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