A. Aneesh uses India's call centers as sites to study the consequences of successful global integration. Call center work requires neutralizing racial, ethnic, and national identities, which causes a disintegration of self where the performance of one's neutralized identity serves the system of global markets. Acknowledgments ix Prologue: One World, Diverse Itineraries 1 1. Glimpsing an Urban Future: Divergent Tracks of Gurgaon 13 2. Inside a Call Center: Otherworldly Passages 35 3. Neutral Accent 53 4. System Identities: Divergent Itineraries and Uses of Personality 77 5. Nightly Clashes: Diurnal Body, Nocturnal Labor, Neutral Markets 101 Epilogue: The Logic of Indifference 127 References 137 Index 151
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