Name: Customer Service for Hospitality and Tourism - Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)
Price: 52.3 EUR
Author: Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)
ISBN: 9781917433105

Customer Service for Hospitality and Tourism

Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)

Description

Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability’. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

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Writer: Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)
Title: Customer Service for Hospitality and Tourism
Publisher: Goodfellow Publishers Limited

Year: 2025
Language: English
Pages: 352
Weight: 558 gr

EAN: 9781917433105
Dimensions: 173 x 246 x 19 mm
Binding format: Paperback / softback

You will always receive the last edition from us!

Customer Service for Hospitality and Tourism

Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)

Description

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