Name: Customer Service for Hospitality and Tourism - Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)
Price: 53.45 EUR
Author: Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)
ISBN: 9781915097149

Customer Service for Hospitality and Tourism

Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)

Description

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.

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Writer: Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)
Title: Customer Service for Hospitality and Tourism
Publisher: Goodfellow Publishers Limited

Year: 2022
Language: English
Pages: 324
Weight: 640 gr

EAN: 9781915097149
Dimensions: 189 x 246 x 23 mm
Binding format: Paperback / softback

You will always receive the last edition from us!

Customer Service for Hospitality and Tourism

Hudson, Simon (University of South Carolina), Hudson, Louise (freelance journalist specializing in sport and travel writing)

Description

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