Conflict management is an overlooked area in leadership development. This book offers conflict management strategies, models, and processes to support college and university personnel in recognising and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.
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‘Conflict Management and Dialogue in Higher Education - Algert, Nance, Yep, Carla Liau-Hing, Rogers, Kenita S., Stanley, Christine A.’.
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