A new book from James Borg - on what to say and how to say it - so you can get more from talk. What you say and how you say it can make or break a situation. How many times do you come away from a conversation and think you could have handled it better? The realisation that you could have used different words or a different tone to get a very different result. Talk is our most precious commodity, yet with the 'screen' replacing conversation we have lost the art of conversing effectively and successfully. Talkability provides tried and tested suggestions to help you get your points across and make things happen.
