Customer Experience For Dummies

Barnes, Roy, Kelleher, Bob (The Employee Engagement Group)

Description

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth.
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Writer
Barnes, Roy, Kelleher, Bob (The Employee Engagement Group)
Title
Customer Experience For Dummies
Publisher
John Wiley & Sons Inc
Year
2015
Language
English
Pages
368
Weight
674 gr
EAN
9781118725603
Dimensions
235 x 191 x 21 mm
Binding format
Paperback / softback

You will always receive the last edition from us!


Categories

Boekstra