Communication Case Studies of The Good, The Bad and The Ugly
Description
Management gets the credit for successes and takes the blame for failures whether it was their fault, the fault of staff, or a system failure. In this book, the reader is presented with analysis and insights on a range of case studies that represent real-world success and failure within different sectors of the transport industry.
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‘Transport Management Successes and Failures - Tavlin, Linda J.’.
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