Design Strategies in Public Services

Cucciniello, Maria (Bocconi University), Nasi, Greta (Bocconi University), Porumbescu, Gregory (Rutgers University), Tarricone, Rosanna (Bocconi University)

Description

This Element explores the impact of integrating service design principles into public management and administration. It highlights the need for ongoing engagement and the integration of user experiences and reveals a trend towards embracing co-design and digital technologies. This title is also available as Open Access on Cambridge Core.
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Year
2026
Language
English
Pages
92
EAN
9781009451727
Binding format
Paperback / softback

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Categories

Boekstra