This text outlines an approach to business communication by two Harvard-based educators, trainers and consultants. Kegan and Lahey show us how the way we talk in the workplace can be understood as seven different types of speaking, seven languages that reveal our attitudes and expectations.
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‘How the Way We Talk Can Change the Way We Work - Kegan, Robert (Harvard Graduate School of Education, Lahey, Lisa Laskow (Lexington’.
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