Name: The Apology Impulse - Cooper, Cary, O'Meara, Sean
Price: 24.5 EUR
Author: Cooper, Cary, O'Meara, Sean
ISBN: 9780749493202

The Apology Impulse

How the Business World Ruined Sorry and Why We Can’t Stop Saying It

Description

Discover how we became addicted to apologies without really saying sorry, understand when and how to make meaningful amends and why respectfully holding your ground makes you better at being sorry.

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Writer: Cooper, Cary, O'Meara, Sean
Title: The Apology Impulse
Publisher: Kogan Page Ltd

Year: 2019
Language: English
Pages: 360
Weight: 452 gr

EAN: 9780749493202
Dimensions: 215 x 138 x 24 mm
Binding format: Paperback / softback

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The Apology Impulse

How the Business World Ruined Sorry and Why We Can’t Stop Saying It

Description

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