Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

Recognize and Overcome the 6 Most Destructive Communication Patterns

Benjamin, Ben, Yeager, Amy, Simon, Anita - Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
Benjamin, Ben, Yeager, Amy, Simon, Anita - Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

Description

Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
€ 31,30
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Writer
Benjamin, Ben, Yeager, Amy, Simon, Anita
Title
Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
Publisher
McGraw-Hill Education - Europe
Year
2012
Language
English
Pages
256
Weight
376 gr
EAN
9780071769969
Dimensions
222 x 146 x 16 mm
Binding format
Paperback

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