Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Benjamin, Susan - Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

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Part of the Perfect Phrases series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done.

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Writer: Benjamin, Susan
Title: Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
Publisher: McGraw-Hill Education - Europe

Year: 2007
Language: English
Pages: 240
Weight: 249 gr

EAN: 9780071493048
Dimensions: 197 x 127 x 19 mm
Binding format: Paperback / softback

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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Description

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